Contracts & billing

Cancel your contract

This page works without signing in — no password, no phone call, no chat queue. Cancelling stops the next renewal and takes effect at the end of the period you have already paid for, as set out in our Terms of Service.

When you submit the form you get an on-screen confirmation with a reference number and a timestamp. Download or print it and keep it for your records.

Cancellation request

We only ask for what we need to match your request to your contract.

Full name

Email address of the account

Use the address you signed up with so we can match your contract.

Contract or customer reference (optional)

Your account number, invoice number or the reference from a previous confirmation.

Type of cancellation

Ordinary cancellationEnds at the end of the current billing period.

Termination for causeEnds immediately; please give the reason.

Withdrawal within 14 days (EU/EEA/UK consumers)You get a proportionate refund.

How the proportionate refund is calculated

When should it take effect?

At the earliest possible dateFor an ordinary cancellation, the end of the period you have already paid for.On a specific datePick the date you want the cancellation to take effect.

Reason (optional)

Anything you want us to know. You do not have to give a reason.

This stops the next renewal. It does not delete your account or your content.